Beginning with v6.42.1214, If you are using a GoPro with dslrBooth, we highly recommend using two WiFi adapters. All computers will only have one internal Wifi adapter. You will need to purchase an additional USB WiFi adapter and use it for a more reliable and faster connection to the GoPro.
Recommended USB WiFi Adapter
Recommended Adapter: Buy TP-Link AC1300 WiFi Adapter (T3U)
The TP-Link AC6000 Adapter (T2U) will not work. The GoPro is very picky with Wi-Fi cards that we highly recommend using the Wi-Fi adapter above.
If you use just one Wi-Fi adapter, dslrBooth will need to switch back and forth between connecting to your internet connection and connecting to the GoPro. This is not ideal as the constant connection and disconnection might cause issues due to Wi-Fi interference or lower quality Wi-Fi adapters.
With two Wi-Fi adapters, dslrBooth will use the first adapter to connect to the internet and the second one to connect to your GoPro. Do not connect to the internet with Wi-Fi 2. dslrBooth will manage your Wi-Fi connections directly so you never need to connect and disconnect to any networks during your event.
Wired Connection to Internet
Another option that is less popular however possible in dslrBooth is to use a wired connection to the internet and a wireless WiFi adapter for connecting to the GoPro.
In all cases, Still Need Help?
If you still have issues after purchasing and using the above recommended Wi-Fi adapter, please contact our support team.
- Make sure you're using the latest version of dslrBooth. Help, Check for Updates.
If you still have issues:
- Record video of issue with your phone showing both GoPro and dslrBooth. Upload to Dropbox, Google Drive, OneDrive or WeTransfer.
- Tell us the model of your Wi-Fi card.
- Go to dslrBooth, Help, Send Debug Log. Note the Case ID.
- Open a ticket with our support team. Include a description of the issue, link to the video you recorded showing the issue, and the Case ID and we will review right away..
0 Comments