Managing Subscription and Invoice Details: Apple App Store vs. Lumasoft Direct Purchase
When managing subscriptions and invoices for services purchased through Lumasoft, the process differs depending on whether the purchase was made directly via the Lumasoft platform or through a third party, such as the Apple App Store. Here's an explanation of each scenario:
Subscription Purchased via the Apple App Store
Subscriptions bought via the Apple App Store are managed entirely by Apple. This includes handling charges, billing information, and invoices. If you need to update your company or billing details to reflect on your invoices, follow these steps:
Log into Your Apple Account: Open the Apple App Store and log in with your Apple ID.
Update Your Billing Information: Navigate to your Apple Account settings and find the section for billing information. Edit and save your updated details.
Access Your Invoices: Contact Apple Support or use the transaction history within your Apple Account to view, download, or request invoices.
Note: Any invoice updates or subscription management for purchases made through the Apple App Store must go through Apple.
Subscription Purchased Directly Through Lumasoft
For subscriptions purchased directly through Lumasoft, invoices and billing details are managed within your Lumasoft account. To update billing or company information, please email [email protected] with the details that you would like to include on your invoices.
Key Differences
Apple App Store Purchases: Managed by Apple, including invoice and billing updates. Adjustments must be made via your Apple Account.
Direct Lumasoft Purchases: Managed by Lumasoft, allowing updates and invoice management directly through your account on the Lumasoft platform.
By understanding these distinctions, you can ensure seamless subscription and invoice management tailored to your purchase method.