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Printer Driver Error Message

Updated this week

If printing from dslrBooth you may receive an error message in red at the stop stating:

driver_error.JPG

If this error appears take the following steps:

  1. Go to Start, Run, Enter: %appdata%\dslrBooth and delete printer_settings.xml.

  2. Uninstall the printer from the Windows Control Panel, Printers.

  3. Download the latest drivers from the printer's manufacturer's website.

  4. Install the downloaded drivers.

  5. In dslrBooth, go to Settings -> Print Setup -> Printer Properties. Make sure the correct printer is selected and it is showing as online. Click on Preferences -> Options. Set the Color Adjustment to either Handled by Driver or ICM & Driver. Click Ok then Print to apply the changes.

  6. Double check that the paper size selected in dslrBooth's print layout matches the paper size in the printer.

  7. If you still have issues, download the latest Windows updates then repeat step 1-6.

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