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How can I manage my subscription to avoid automatic renewals?

Updated over a week ago

How can I manage my subscription to avoid automatic renewals?

To avoid automatic renewals and prevent unwanted charges, you can manage your subscription by turning off auto-renewal processes. Below, we provide guidance on how to ensure your subscription does not renew automatically, while still allowing you to enjoy your current paid period.

Overview of the Auto-Renewal Process

When subscribing to services, your subscription typically includes an auto-renewal feature. This means your payment method will be charged automatically at the end of each billing cycle unless you turn off the renewal manually.

Steps to Avoid Future Automatic Renewals

You can turn off auto-renewal at any time, either immediately after subscribing or before the renewal date of your plan. Follow these steps to ensure your subscription will not automatically renew:

  1. Sign in to your Lumasoft Account - Visit the subscription management interface for your account.

  2. Navigate to the Subscriptions Section - Go to the section where your active subscriptions are listed (e.g., Subscriptions >> [Your Plan Name]).

  3. Access the Billing Tab - Within your active subscription, open the Billing Tab or an equivalent section that displays renewal details.

  4. Cancel Subscription Renewal - Look for the option to cancel automatic renewal, typically labeled "Cancel Subscription Renewal" or something similar. Confirm your choice to prevent future charges while retaining access to the current paid billing period.

By taking these steps, you retain full access to the subscription features until the end of your current billing cycle, but no future renewals will occur, and your payment method won't be charged again.

Important Considerations

  • Timing: Ensure you turn off auto-renewal before the subscription renewal date to avoid unintentional charges.

  • Immediate Action: You can cancel renewal immediately after subscribing to avoid forgetfulness. This approach helps you plan for the future without the risk of unwanted charges.

For further assistance with cancellation or managing your account, contact Lumasoft support or refer to the documentation available on your account dashboard.

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