Printer Driver Error Message

If printing from dslrBooth you may receive an error message in red at the stop stating:


If this error appears take the following steps:

  1. Go to Start, Run, Enter: %appdata%\dslrBooth and delete printer_settings.xml.
  2. Uninstall the printer from the Windows Control Panel, Printers.
  3. Download the latest drivers from the printer's manufacturer's website.
  4. Install the downloaded drivers.
  5. In dslrBooth, go to Settings -> Printing -> Printer Properties. Make sure the correct printer is selected and it is showing as online. Click on Preferences -> Options. Set the Color Adjustment to either Handled by Driver or ICM & Driver. Click Ok then Print to apply the changes.
  6. Double check that the paper size selected in dslrBooth's printer settings matches the paper size in the printer. 
  7. If you still have issues, download the latest Windows updates then repeat step 1-6.
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  • 0

    I have a DNP 620, newest firmware, newest driver ... works in all other windows programms perfect ... but i  still get the error shown ... 
    any idea ?

  • 0
    Harald Knoepfler

    Hello together, 

    i have still the same Issue. did all steps as you sayed but still not working in DSLR Booth! How can i fix this issue? 

    Any Idea what i did wrong? Thanks

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