After installing dslrBooth you may receive an error message like the following:
There is an installation problem with the software. Green screen, beauty filter and effects will be disabled until you solve the installation problem. Please, send the log to open a support ticket.
If you receive this error message, follow the steps below to correct the issue.
- Quit dslrBooth in case it is running.
- Press Windows key + X.
- Select Windows PowerShell (Admin).
- Windows will display a dialog box with the following message "Do you want to allow this app to make changes to your device?". Click Yes. Windows will open the Windows PowerShell (Admin) command prompt.
- Type the following command in the Windows PowerShell prompt and press Enter:
xcopy "C:\Program Files\dslrBooth\content\api-ms-win-crt-runtime-l1-1-0.dll" "C:\Windows\system32\downlevel\api-ms-win-crt-runtime-l1-1-0.dll"
- Type the following command in the Windows PowerShell prompt and press Enter:
exit
- Start dslrBooth.
Note: This is for advanced computer users. If you would like us to do it for you, please write into support@lumasoft.co
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